MedSource clients are a step ahead of the rest...they understand and find value in a shared philosophy that “customer service shouldn’t stop after a sale is completed”.

Customer service should continue on for the life of that equipment! Whether it’s arranging a loaner during annual maintenance or some technical advice during setup.

Life is busy, and we just keep trying to fit more and more into each day. Medsource takes its lead from client feedback, listening to, designing, and installing components on our equipment to increase patient and operator safety, whilst reducing human error.

Education & Support our team is passionate about equipment safety and maintenance education. Our Equipment Servicing guide is available on this site, it’s a “How to: for keeping on top of your maintenance and is just another way MedSource provides support to clients.

Just as you are experts in animal care, MedSource are expert problem solvers!Your time is best spent doing what you do best, not arranging repairs or replacements for broken down equipment. Medsource are dedicated to getting you back up and running with little or no disturbance to your surgery schedule.

Full workup...before any of the equipment Featured on our website or in our catalogue makes it to these pages, our biomedical technicians provide a full work up on the product; we dismantle, function, safety test and check its calibration, we review, price up parts and set maintenance schedules in accordance with manufactures recommendations.

This ensures you receive a piece of equipment that you can rely on, have confidence in to give you accurate readings and provide optimum safety to your staff and patients.